Directories & Wayfinding

One of the top concerns in the hospitals is people getting lost, missing, or being late for appointments because they forget which path to follow, which causes disruptions and problems for the people visiting hospitals. We have developed digital directory boards and wayfinding apps to alleviate the specific pain-points experienced by patients and visitors.

Your digital wayfinding solution can include:

• An interactive directory where visitors can search for a doctor or location
• Support for multiple languages, along with accessibility options like audio support
• Maps showing the patient, visitor, or staff member the path to follow
• Dynamically-changing content, which is particularly useful where hospital rooms are used for different purposes on different days. We can integrate with your backend systems to make the updating process automatic
• Reinforcement screens, such as screens at each corridor to inform the visitor where they are and which direction to turn.
• Apps that include wayfinding. We can create an app that helps to guide the patient journey, such as making appointments, reminders, fly-throughs for directions, parking or transport information, check-in, queue management, feedback, and follow-up.
• Cross-device functionality, such as wayfinding information on your hospital website to allow a visitor or patient to plan their visit, print directions, or download an app to guide their way
• Feedback and evaluation to help further improve the patient experience